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The fastest path to a turn-key, fully branded wiki.

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Complete package: 

$19

$16,

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Highlights

Confluence, Theme Press, and the typical constellation of add-ons provide an awesome set of powerful capabilities. However, left unmanaged, collaboration occurs sporadically in a "Wild West" fashion, and over time can become a sprawling mess.

Our Information Architecture Package guides you in laying a solid foundation by mapping your organizational structures and concepts onto tool features, so your collaboration platform fits your community like a glove. Presenting organized, familiar concepts keeps your users oriented and contributing in the right places, and boosts adoption rates dramatically.

Process includes:

  • interviews and questionnaires to ensure complete coverage
  • documenting your information architecture
  • a live demonstration site built out with the information architecture where you can "live in it" to enrich your feedback
  • space exports you can upload to your site
  • four revision cycles

Before we begin the process, your team will:

  • do self-guided learning of Confluence and Theme Press (if used), or
  • purchase training

Covered by the Service Terms Agreement (sorry, no alterations or substitutions).

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Service Description

Expand
titleFull Process

Here's how it works:

StepDescriptionWhoWeek
1Information Architecture kickoff initial interview (following template below)Brikit & You1
2Create your portal to guide the processBrikit 
3Post interview results and create tailored questionnaireBrikit 
4Clarify interview results and answer written questionnaireYou 
5Review questionnaire results and clarificationsBrikit 
6Meeting to review questionnaire and interview resultsBrikit & You2
7Prepare information architecture proposal, site build-out shell, and navigationBrikit 
8Review 1 (live tour)Brikit & You3
9Sign-off on questionnaire, interview results, and scope definitionYou 
10Information architecture revisionBrikit 
11Build out information architecture on your portalBrikit 
12Review 2Brikit & You4
13Information architecture and proposal revisionBrikit 
14Review 3You6
15Information architecture and proposal revisionBrikit 
16Review 4You7
17Final information architecture and proposal revisionBrikit 
18Deliver information architecture space exportsBrikit8
19Upload information architecture space exports / adjust content on your serverYou 
20Handoff meeting and Q&A sessionBrikit & You 
Expand
titleInitial Interview Outline
  1. Goals
  2. Special features
  3. Name
  4. Organizational structure
  5. What
    • teams
    • projects
    • products
    • services
    • initiatives
    • campaigns
    • etc.
  6. Content types
    • pages
    • attachments
    • video/media
    • structure data/integrations
    • external systems (iframe-able content, JIRA, etc.)
  7. Who
    • roles
    • groups
    • individuals
  8. Security
  9. Linkages
    • roles to what (teams, projects, etc.)
    • security to what (teams, projects, etc.)
    • external sites/systems
    • content reuse
  10. Access points
    • site and other home (landing) pages
    • goals for each home page
  11. Navigation
    • home page
    • site-level
    • access points

...