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Theme Design

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name	Information Architecture Package
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Tune Confluence to fit your organization, engage users, and boost adoption

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Boosting user adoption

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The fastest path to a turn-key, fully branded wiki.

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Theme Design

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The fastest path to a turn-key, fully branded wiki.

Creating a Sound Information Architecture in Confluence

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Complete package: $19,000

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name

Service Description

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Highlights

Confluence, Theme Press, and the typical constellation of add-ons provide an awesome set of powerful capabilities. However, left unmanaged, collaboration occurs sporadically in a "Wild West" fashion, and over time can become a sprawling mess.

Our Information Architecture Package guides you in laying a solid foundation by mapping your organizational structures and concepts onto tool features, so your collaboration platform fits your community like a glove. Presenting organized, familiar concepts keeps your users oriented and contributing in the right places, and boosts adoption rates dramatically.

Process includes:

interviews and questionnaires to ensure complete coverage
documenting your information architecture
a live demonstration site built out with the information architecture where you can "live in it" to enrich your feedback
space exports you can upload to your site
four revision cycles

Before we begin the process, your team will:

do self-guided learning of Confluence and Theme Press (if used), or
purchase training

Starting with your identity and branding standards guidelines, Brikit will do the rest. We’ll work closely with your team to meet your visual design expectations, while creating a theme that works beautifully, “on brand,” across a wide variety of demo content and across our entire product suite. We’ll explore with you the answers to myriad questions asked when designing for complex content, honing in during weekly iterations toward a finished theme that you can embrace and count on, one that will grow with you as you grow your site.

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Covered by the Service Terms Agreement

(sorry, no alterations or substitutions).

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Complete package: $19,000

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Service Description

Expand

title	Full Process

Here's how it works:

Step	Description	Who	Week
1	Information Architecture kickoff initial interview (following template below)	Brikit & You	1
2	Create your portal to guide the process	Brikit
3	Post interview results and create tailored questionnaire	Brikit
4	Clarify interview results and answer written questionnaire	You
5	Review questionnaire results and clarifications	Brikit
6	Meeting to review questionnaire and interview results	Brikit & You	2
7	Prepare information architecture proposal, site build-out shell, and navigation	Brikit
8	Review 1 (live tour)	Brikit & You	3
9	Sign-off on questionnaire, interview results, and scope definition	You
10	Information architecture revision	Brikit
11	Build out information architecture on your portal	Brikit
12	Review 2	Brikit & You	4
13	Information architecture and proposal revision	Brikit
14	Review 3	You	6
15	Information architecture and proposal revision	Brikit
16	Review 4	You	7
17	Final information architecture and proposal revision	Brikit
18	Deliver information architecture space exports	Brikit	8
19	Upload information architecture space exports / adjust content on your server	You
20	Handoff meeting and Q&A session	Brikit & You

Expand

title	Initial Interview Outline

Goals
Special features
Name
Organizational structure
What
- teams
- projects
- products
- services
- initiatives
- campaigns
- etc.
Content types
- pages
- attachments
- video/media
- structure data/integrations
- external systems (iframe-able content, JIRA, etc.)
Who
- roles
- groups
- individuals
Security
Linkages
- roles to what (teams, projects, etc.)
- security to what (teams, projects, etc.)
- external sites/systems
- content reuse
Access points
- site and other home (landing) pages
- goals for each home page
Navigation
- home page
- site-level
- access points

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Your finished ready-to-upload theme will be:

Included with your theme delivery:

content-ready, tested across “core” Brikit showcase demo content, which includes typical top-level and second-level landing pages, a variety of sample content pages, and site menu, header, and footer

demonstration space export, including a theme user guide
status review and walk-through every review and feedback cycle
three feedback cycles

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Service Description

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Download PDF

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The Fine Print

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GROUND RULES

With your guidance, our design team

Ground Rules

Together, we

will complete the following checklist to

develop

create your

Information Architecture

Theme Package. The full process typically takes

8This package does not include installation or configuration of software, content, or package deliverables on your server. Additional assistance is available with

9-10 weeks from start to finish. A couple of notes:

Each review cycle is open for one week.
All deliverables will be deployed to, and available on your private portal.
Upon request, in-progress theme can be made available for installation.
If needed, you may put the process on "vacation hold" for up to one year.

For best results, we recommend doing this in parallel with our Theme Package.

If you need assistance developing your identity package, we can pause the process at the appropriate step and provide support through Service Punchcards.

The

Information Architecture

Theme Package process

and Service Punchcard requests and tracking

will be supported with your private portal (Confluence spaces) on our servers, which includes up to three user accounts.

Your

Your portal will be maintained for one year after completion of last service package

, theme maintenance contract,

or punchcard. User accounts inactive for six months will be automatically disabled (simply contact us to reactivate).

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false

EXCLUSIONS

To make the Theme Package as cost-effective as possible, the process is tightly defined (see above). If needed, additional assistance is available through Service Punchcards for the following items that are not included:

Site buildout
Content creation, editing, or migration
Information design (defining spaces, permissions, etc., also called "information architecture")
Identity/Brand Material development (color palette and logos, for example)
Training
Work performed on your servers (for example: installing/configuring the Theme Package deliverables, VPN and user account setup, reviewing content, add-on installation, troubleshooting, etc.)

EXTRAS

Sometimes the unexpected happens, and changes to the above process are needed. Here are variations we've encountered that incur additional costs:

Additional vacation holds
Revise your theme if your identity materials change after sign off
Change target Confluence version after sign off
Additional review cycle
Additional year of maintaining your portal
Additional user account to your portal

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class	clean small-text
height	320px
class	clean fine-print toggle-arrow
collapsible	collapse on desktop

GROUND RULES

With your guidance, our design team will complete the following checklist to create your Theme Package. The full process typically takes 9-10 weeks from start to finish. A couple of notes:

Each review cycle is open for one week.
All deliverables will be deployed to, and available on your private portal.
Upon request, in-progress theme can be made available for installation.
If needed, you may put the process on "vacation hold" for up to one year.
If you need assistance developing your identity package, we can pause the process at the appropriate step and provide support through Service Punchcards.

The Theme Package process will be supported with your private portal (Confluence spaces) on our servers, which includes up to three user accounts. Your portal will be maintained for one year after completion of last service package or punchcard. User accounts inactive for six months will be automatically disabled (simply contact us to reactivate).

EXCLUSIONS

To make the Theme Package as

Exclusions

To make the Information Architecture Package as cost-effective as possible, the process is tightly defined (see above). If needed, additional assistance is available through Service Punchcards for the following items that are not included:

Graphic designInformation design (defining spaces, permissions, etc., also called "information architecture")
Content creation, editing, or migration
Site buildout outside of: site home page, secondary landing page, menu, and footer
Identity/Brand Material build out (color palette and logos, for example)
Training
Work performed on your servers (for example: installing/configuring the Theme Package deliverables, VPN and user account setup, reviewing content, add-on installation, troubleshooting, and other work performed on your servers)

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etc.)

EXTRAS

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Extras

Sometimes the unexpected happens, and changes to the above process are needed. Here are common variations we've encountered and their associated that incur additional costs:
Additional vacation holds (half a Service Punchcard)Major revision to the questionnaire and interview results sign off (one Service Punchcard)
Revise your theme if your identity materials change after sign off
Change target Confluence version after sign off (half a Service Punchard)
Additional review cycle (half a Service Punchcard)
Additional year of maintaining your portal (half a Service Punchcard)
Additional user account to your portal (half a Service Punchcard per year)

Page tree

Transform Your Digital Workplace

Industry Expertise

Inform Your Strategic Direction

Redefining Work

Documentation and Support

Versions Compared

Old Version 1

New Version Current

Key

Theme Design

Tune Confluence to fit your organization, engage users, and boost adoption

Image Added

The fastest path to a turn-key, fully branded wiki.

Theme Design

Image Added

The fastest path to a turn-key, fully branded wiki.

Complete package: $19,000

Highlights

Service Description

Service Description

The Fine Print

GROUND RULES

Ground Rules

EXCLUSIONS

EXTRAS

GROUND RULES

EXCLUSIONS

Exclusions

EXTRAS

Platform

Company

Support

Brikit Services