Sometimes the unexpected happens, and changes to the above process are needed. Here are common variations we've encountered and their associated costs: - Additional vacation holds (half a Service Punchcard)
- Revise your theme if your identity materials change after sign off (one Service Punchcard)
- Change target Confluence version after sign off (half a Service Punchcard)
- Additional review cycle (most commonly used when identity materials change late in the process, half a Service Punchcard)
- Additional year of maintaining your portal (half a Service Punchcard)
- Additional user account to your portal (half a Service Punchcard per year)
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