Troubleshooting LDAP Problems
A few basic steps for addressing LDAP issues.
Connecting Confluence to an LDAP directory is a convenient way to manage users, groups, and permissions in a centralized place. However, there are occasional issues that occur, including how users can or can't view or edit pages, or even lose access to certain elements on the page. The steps below offer a starting point for troubleshooting LDAP issues.
Try re-applying space permissions or page restrictions
For one reason or another, Confluence may not have saved or synchronized the permissions you set for the space. Try removing, saving, and then reapplying the space permissions. Similarly, if you are having trouble with a particular LDAP group on a page, try removing, and then reapplying, any page restrictions.