The Fine Print

GROUND RULES

With your guidance, our design team will complete the following checklist to create your Theme Package. The full process typically takes 9-10 weeks from start to finish. A couple of notes:

• Each review cycle is open for one week.
• All deliverables will be deployed to, and available on your private portal.
• Upon request, in-progress theme can be made available for installation. 
• If needed, you may put the process on "vacation hold" for up to one year.
• If you need assistance developing your identity package, we can pause the process at the appropriate step and provide support through Service Punchcards.

Review sessions will be delivered remotely via web-based screen share by Brikit experts (information architects and designers). Based on your preference, implementation will be performed on Brikit's portal or your systems. Time required to gain access to your systems (include account setup, virtual private network access, and other on-boarding) will be logged against your Service Punchcards.

The Site Buildout and Service Punchcard tracking The Theme Package process will be supported with your private portal (Confluence spacesspace) on our servers, which includes up to three user accounts.  Your Your portal will be maintained for one year after completion of last service package or service punchcard. User accounts inactive for six months will be automatically disabled (simply contact us to reactivate).

EXCLUSIONS

To make the Theme Package as cost-effective as possible, the process is tightly defined (see above). If needed, additional assistance is available through Service Punchcards for the following items that are not included:

• Information design (defining spaces, permissions, etc., also called "information architecture")
• Content creation, editing, or migration
• Site buildout outside of: site home page, secondary landing page, menu, and footer
• Identity/Brand Material build out (color palette and logos, for example)
• Training
• Work performed on your servers (for example: installing/configuring the Theme Package deliverables, VPN and user account setup, reviewing content, add-on installation, troubleshooting, etc.)

*Note that the amount of Site Buildout help (and the specific number of pages we will build out for you) is entirely dependent on your budget. This service is purposely billed through punchcards, meaning you can pick the level of help you need.

EXTRAS

Additional Service Punchcards may be added at your option.

Licenses for software products are not included.

EXTRAS

Sometimes the unexpected happens, and changes to the above process are needed. Here are variations we've encountered that incur additional costs: