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Based on more than a decade working with fast-growing and Fortune 500 companies, here are the proven phases and activities that are essential for success.

Before you can get there,
you need to know where you're going.

INFORMATION DESIGN

Tools should fit your organization, not the other way around.

VISUAL DESIGN

Build company culture, ease information consumption, and boost employee engagement.

READ

WATCH

TOOLS

TRAINING

SERVICES

Here your designs become real
alongside tools that help users go faster.

CONTENT STRATEGY

Blueprints, workflows, and archiving for speed, consistency, and quality control.

BUILDOUT

Create landing pages and spaces, configure taxonomies, wire menus, set up permissions

USER GUIDE

Illustrate use of your information and visual designs, blueprints, and content lifecycle.

READ

WATCH

TOOLS

TRAINING

SERVICES

Ensure day-one success
by preparing for the broader community.

MOVE-IN

Migrate meaningful content from existing systems to provide continuity.

CONTENT CREATION

Fresh material to engage visitors and illustrate how to contribute.

LAUNCH PLAN

Manage change with awareness campaigns, training, and scripted on-boarding.


READ

WATCH

TOOLS

TRAINING

SERVICES

Governance plus care and feeding
for happiness in the long run.

COLLABORATION

Centralize and share knowledge to align employees and increase productivity.

HOUSEKEEPING

Ensure content stays organized and keep things fresh with archiving.

CHECKUPS

Scheduled health checks, upgrades, and new tools as needs grow.

READ

WATCH

TOOLS

TRAINING

SERVICES

 

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