User Champion Training Package
One-on-one sessions focused on your internal User Champion, adjusted to match existing skill-levels. The User Champion is a critical role that provides local support to information consumers and contributors. Depending on the size of your organization, you may want to groom multiple User Champions, and should back them up with an internal Content Strategist.
Covered by the Service Terms Agreement (sorry, no alterations or substitutions).
The curriculum is designed to be spread over eight weeks (one session per week). The details of the sessions can be adjusted to match the current mastery level of your User Champion.
|1||Introduction to Confluence and Information Design|
|2||Introduction to Designing Pages|
|3||Page Editing and Management|
|4||Introduction to Macros and Social Features|
|5||Designing Complex Pages|
|6||Information Architecture Basics|
|7||Content Strategy Basics|
|8||Key Add-Ons and Integrations|
This package is designed for one-on-one training. However, up to three participants may attend.
Sessions are one hour each, and will delivered remotely via web-base screen share by Brikit experts (information architects and designers). Examples and primary training will be presented using Brikit systems, and if desired can be augmented with screen sharing to focus on customer systems.
The User Champion Training Package tracking will be supported with your private portal (Confluence space) on our servers, which includes up to three user accounts. Your portal will be maintained for one year after completion of last service package or service punchcard. User accounts inactive for six months will be automatically disabled (simply contact us to reactivate).