Platform Administrator Training Package
One-on-one sessions focused on your Platform Administrator, adjusted to match existing skill-levels. The Platform Administrator is a critical role that provides local support for on-premise or cloud-based deployments. Platform Administrators serve as a resource to your Content Strategist and Theme Designer.
Covered by the Service Terms Agreement (sorry, no alterations or substitutions).
Experience with operation systems, database administration, and application administration
The follow curriculum is designed to be spread over eight weeks (one session per week). The details of the sessions can be adjusted to match the current mastery level of your Platform Administrator.
|1||Server sizing, application installation, setup, and administrator privileges|
|2||Users, groups, directories, and global, space, and page permissions|
|3||Backup strategies, platform structure, cloning and restoring environments|
|4||Add-on installation, management, and licensing|
|5||Space exports, content, and add-on data migration|
|6||Reindexing, storage format editing, trash, drafts, and versions|
|7||Complex pages, page restrictions, and other performance gotchas|
|8||Health monitoring, performance optimization, options for scaling|
This package is designed for one-on-one training. However, up to two participants may attend.
Sessions are one hour each, and will delivered remotely via web-base screen share by Brikit platform experts. Examples and primary training will be presented using Brikit systems, and if desired can be augmented with screen sharing to focus on customer systems.
The Platform Administrator Training Package tracking will be supported with your private portal (Confluence space) on our servers, which includes up to three user accounts. Your portal will be maintained for one year after completion of last service package or service punchcard. User accounts inactive for six months will be automatically disabled (simply contact us to reactivate).