Page tree

Information Architecture Package

Highlights

Confluence, Theme Press, and the typical constellation of add-ons provide an awesome set of powerful capabilities. However, left unmanaged, collaboration occurs sporadically in a "Wild West" fashion, and over time can become a sprawling mess.

Our Information Architecture Package guides you in laying a solid foundation by mapping your organizational structures and concepts onto tool features, so your collaboration platform fits your community like a glove. Presenting organized, familiar concepts keeps your users oriented and contributing in the right places, and boosts adoption rates dramatically.

Process includes:

  • documenting your information architecture
    • structure
    • labels
    • navigation
    • permissions
  • a wireframes demonstration site built out with the information architecture where you can "live in it" to enrich your feedback
    • space exports you can upload to your site
  • four revision cycles

Before we begin, you will need to complete the Discovery Package.

Covered by the Service Terms Agreement (sorry, no alterations or substitutions).

Complete package: $19,000


Service Description

 Full Process

Here's how it works:

StepDescriptionWhoWeek

1

Complete the Discovery Package to provide complete requirements

Brikit & You

 

2

Sign off on target software versions

You

1

3

Roadmap review

Brikit & You

 

4

Information design build 1

Brikit

2

5

Deliver build 1 and walk-through

Brikit & You

3

6

Build 1 review and feedback

You

 

7

Information design build 2

Brikit

4

8

Deliver build 2 and walk-through

Brikit & You

5

9

Build 2 review and feedback

You

 

10

Information design build 3

Brikit

6

11

Deliver build 3 and walk-through

Brikit & You

7

12

Build 3 review and feedback

You

 

13

Information design build 4

Brikit

8

14

Deliver final build 4 and walk-through

Brikit & You

9

Ground Rules

Together, we will complete the following checklist to develop your Information Architecture. The full process typically takes 9-10 weeks from start to finish. A couple of notes:

  • The Discovery Package must be completed before starting this package.
  • Each review cycle is open for one week.
  • All deliverables will be deployed to, and available on your private portal.
  • If needed, you may put the process on "vacation hold" for up to one year.
  • For best results, we recommend doing this in parallel with our Theme Package.
  • This package does not include installation or configuration of software, content, or package deliverables on your server. Additional assistance is available with Service Punchcards.

The Information Architecture Package process and Service Punchcard requests and tracking will be supported with your private portal (Confluence spaces) on our servers, which includes up to three user accounts. Your portal will be maintained for one year after completion of last service package, theme maintenance contract, or punchcard. User accounts inactive for six months will be automatically disabled (simply contact us to reactivate).

Exclusions

To make the Information Architecture Package as cost-effective as possible, the process is tightly defined (see above). If needed, additional assistance is available through Service Punchcards for the following items that are not included:

  • Graphic design
  • Content creation, editing, or migration
  • Complete site buildout (beyond the demonstration site mentioned above)
  • Training
  • Work performed on your servers (for example: installing/configuring the Theme Package deliverables, VPN and user account setup, reviewing content, add-on installation, troubleshooting, and other work performed on your servers)

Extras

Sometimes the unexpected happens, and changes to the above process are needed. Here are common variations we've encountered and their associated costs:

  • Additional vacation holds (half a Service Punchcard)
  • Major revision to the questionnaire and interview results sign off (one Service Punchcard)
  • Change target Confluence version after sign off (half a Service Punchard)
  • Additional review cycle (half a Service Punchcard)
  • Additional year of maintaining your portal (half a Service Punchcard)
  • Additional user account to your portal (half a Service Punchcard per year)