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By Robbie Lee | March 19, 2015

One of the most important parts of a content collaboration tool is its ability to connect people and content. With Atlassian Confluence, you can:

Although collaboration of this sort begins with an email notification, all content lives within Confluence.

Outgoing Messages

In order for Confluence to send email notifications, your administrator must configure a mail server.
Sharing content is a good way to encourage group discussions and initiate work-related research.

Share Pages

As a logged-in user, you can share pages with internal or external users, including anonymous viewers.

Anonymous Users

In order for anonymous users to view shared content, an administrator must grant them access.

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Confluence promotes content collaboration by allowing you to share pages. You can share with users, groups or anonymous viewers.

Once shared, the person receives an email with a link to the page.

Share Attachments

Confluence 5.7 introduces the ability to share attachments (PDFs, Office documents, images). Logged-in users can share this type of content with users and anonymous viewers.

Anonymous Users

In order for anonymous users to view shared content, an administrator must grant them access.
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You can share images, PDFs and Office documents. To share, the attachment must be inserted on a page.

Within the previewer, you'll see the Share button. Just enter a user, group or email address.

Once shared, the person receives an email notification.

As you read and edit pages, the need to converse with staff members or teammates may arise. Commenting provides a simple, but effective way to initiate discussions and request content changes.

Email Notifications

When you add a comment, the author and all watchers receive an email notification. To target a specific user, include an @mention in your comment.

Comment on the Page

Confluence 5.7 introduces the ability to add in-line comments. When highlighting regular text, an icon () appears at the beginning. After adding your comment, Confluence highlights the commented text.

Deleting Commented Text

If you delete commented text, the comment does not persist; Confluence stores it with the previous page version.

All versions of Confluence support commenting at the bottom of the page.

Theme Press Site

If using Theme Press, your designer may have hidden the commenting features available at the bottom of the page.

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To initiate a conversation about page content, just add a comment.

Confluence will notify the author by email.

To notify a specific user, just @mention him or her in the comment.

That person will also receive an email.

Comment on an Attachment

Also new to 5.7 is commenting on attachments (images, PDFs, Office documents). When you insert this type of file on a page, a preview image appears. Clicking this image causes the previewer to open. From here you can add comments.

Updating Commented Attachments

When you replace a commented attachment, the comment does not persist; Confluence stores it with the previous file version.

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Confluence 5.7 introduces the ability to add comments to inserted attachments, specifically to images, PDFs or Office documents.

Once added, a comment icon appears on the page. To see the icon, you must have permission to view the page.

Notice, once I update the image, you longer see the comment. Confluence stores the comment with the previous file version.

Confluence provides various ways to track content changes. You can:

Watch Content

You can keep an eye on specific pages and blog posts. You can also watch all content in a space. As a watcher, you receive emails related to new, updated or deleted:

  • pages
  • blog posts
  • attachments
  • comments

When do I receive an email?

If your mail server is functioning properly, you will receive an email after a user performs an action.

You can view a list of watches and remove any unwanted pages or spaces.

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On any Confluence page, you'll see the Watch option at the top.

From here, you can watch or un-watch the current page or space.

The same option is available for blog posts.

From your user profile icon, select the Watches option to see your entire list.

You can remove watched pages or spaces.

Additionally, space administrators can view, add and remove watchers.

Follow Users

Another method of tracking content is to follow user activity. Confluence uses the term "network" in relation to following users. Think of this action as creating your own social network within the site.

Depending on your settings, you may receive an email when the user adds, updates or deletes:

  • pages
  • blog posts
  • attachments
  • comments

You also receive notifications when followed users update their status.

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One method of tracking content is to follow the activity of other users.

As you follow users, you create your own social network.

Here you see the recent activity of users in your network.

You can stop following a user at any time.

Subscribe to Updates

Aside from watching content and following users, you can subscribe to (1) daily updates, (2) all blog posts and (3) recommended updates.

The daily report summarizes changes for every page you have permission to view. When you subscribe to all blog posts, you receive an email notification for each new post. For recommended pages, Confluence emails a list of pages and blog posts relevant to you.

How does Confluence determine relevant pages to recommend?

Confluence bases its recommendations on recent page additions, likes and comments.

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In Confluence, you can subscribe to generic content changes.

Within your email settings, you have a few options. For instance, you can receive:

  • a daily summary of content changes,
  • a notification for newly posted blogs and
  • recommendations of popular content